Privacy Policy
Last updated: January 2026
1. Overview
LoyaltyOverLoveCL ("we", "us", "our", or "Company") operates the loyaltyoverlovecl.com website (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site.
2. Information We Collect
We collect information in the following ways:
- Account Information: When you create an account, we collect your name, email address, and password.
- Order Information: When you make a purchase, we collect your billing address, shipping address, and payment information (processed securely through Stripe).
- Newsletter: If you subscribe to our newsletter, we store your email address.
- Contact Information: When you use our contact form, we collect your name, email, and message.
- Device Information: We automatically collect device information such as IP address, browser type, and pages visited.
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders
- Send transactional emails (order confirmations, shipping updates)
- Send marketing communications (if you opt in)
- Improve our Site and services
- Prevent fraud and ensure security
- Comply with applicable laws
4. Third-Party Services
We use the following third-party services:
- Supabase: Authentication and database services
- Stripe: Payment processing
These providers have their own privacy policies and are committed to protecting your data.
5. Cookies
We use cookies to maintain your session and improve your experience. You can manage cookie preferences through your browser settings.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the Internet is 100% secure.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Opt out of marketing communications
Contact us at support@loyaltyoverlove.com to exercise these rights.
8. Contact Us
If you have questions about this Privacy Policy, please contact us at support@loyaltyoverlove.com.